WEDNESDAY, FEBRUARY 18, 2009 9:51 AM
Sorting Through the Confusion - The CSR Experience
When you call or e-mail The Paper Experts, the person on the other end is more than a customer service representative - they're an Academic Advisor. We train our Academic Advisors to go beyond the simple order-taking usually performed by CSRs - they are fully equipped with the knowledge they need to understand every detail of your academic situation.
Our Academic Advisors want nothing more than for you to have the best experience possible when purchasing a custom essay from The Paper Experts, and they work hard to make sure that happens. You can help your Academic Advisor help you better by following a few simple tips:
- Be organized! The more clearly you are able to communicate your needs to your Academic Advisor, the better he or she will be able to ensure all your requirements are met.
- Be early! The earlier you submit your order, the more freedom your Academic Advisor has in assigning your paper to the perfect writer. And even if you give us more time, there's a good chance we'll deliver your essay early.
- Be specific! If you have a particular argument to make in your essay, or if you want specific details put into your custom written essay, let your Academic Advisor know. The more detail that goes into the original order, the better we can make your essay.
- Be electronic! The easiest way to make sure you're speaking with an Academic Advisor whose head is free of other students' orders, is to submit your order by e-mail. An Academic Advisor will call you - usually within a couple of hours.
If you can do ANY of the above things when you place your order, our Academic Advisors will thank you for making their lives a little saner.
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